Privacy Policy
Last Modified: June 12, 2026
Justine Fan Psychology respects your privacy and is committed to protecting it through our compliance with this “Privacy Policy.” Throughout this Privacy Policy, we refer to any person accessing or using this website as “you,” or the “User.”
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.justinefanpsychology.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies to information we collect:
On or through this Website.
In email, text, and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.
It does not apply to information collected:
By us offline;
Through any other website or social media platform profile operated by Justine Fan Psychology, unless it includes a link to this Privacy Policy; or
By any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from, or on, the Website. Please be aware that we have no control over the content and policies of third-party websites, and cannot accept responsibility or liability for their respective privacy practices.
Please read this Privacy Policy carefully to understand our policies and practices regarding your “Personal Information” (as defined below in INFORMATION WE COLLECT) and how we will treat it. If you do not agree with our policies and practices, your only choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the Privacy Policy periodically for updates.
Justine Fan Psychology’s Privacy Assurance
We do not sell your Personal Information to any nonaffiliated third parties.
We do not share your Personal Information with nonaffiliated third parties that would use it to contact you about their own products and services, unless you have allowed us to do so and as permitted pursuant to a collective marketing or services agreement.
We require persons or organizations that represent or assist us in serving you to keep your information confidential.
CHILDREN UNDER THE AGE OF 13:
Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any Personal Information to, or on, the Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Website, or on or through any of its features/functionality, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at drjustinefan@pm.me.
INFORMATION WE COLLECT:
We collect several types of information from and about users of our Website, including log data, device data, and Personal Information.
Log Data
When you visit our Website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Device Data
We may also automatically collect data about the device you’re using to access our Website. This data may include the device type, operating system, unique device identifiers, device settings, and location data. What we collect depends on the individual settings of your device and software.
Personal Information
We may collect information from you while you use this Website, including:
By which you may be personally identified, such as your name, postal address, email address, telephone number, and other identifying information that you choose to share with us by which you may be contacted online or offline ("Personal Information"); and/or
That is about you but individually does not identify you, such as your annual revenue, gender, certain demographic information. This information is not considered Personal Information, as it is anonymized statistical data.
HOW WE COLLECT INFORMATION:
Information We Collect Automatically
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, as described above. The technologies we use for this automatic data collection may include cookies, flash cookies, or web beacons. For more information on these technologies, see our DATA COLLECTION POLICY below. The information we collect automatically is statistical data and does not include Personal Information, but we may maintain it for any of the reasons listed in HOW WE USE YOUR INFORMATION.
Information You Provide Directly to Us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided when you use a form to contact us or sign up for our newsletter; or
Records and copies of your correspondence (including email addresses), if you contact us.
Information Provided to Us by Third Parties
If we receive Personal Information about you from a third party (for example, our business partners, data brokers, or credit reporting agencies), we will protect it as set out in this Privacy Policy. If you are a third party providing Personal Information about somebody else, you represent and warrant that you have such person’s consent to provide the Personal Information to us.
DATA COLLECTION POLICY:
The technologies we use for automatic data collection on this Website may include:
Cookies. A “cookie” (or “browser cookie”) is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website;
Flash Cookies. Certain features of our Website may use local stored objects (or “Flash cookies”) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies; and/or
Web Beacons. Pages of the Website, and our emails, may contain small electronic files known as “web beacons” (also referred to as “clear gifs,” “pixel tags,” and “single-pixel gifs”) that permit Justine Fan Psychology, for example, to count users who have visited those pages, or opened an email, and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
DO NOT TRACK:
“Do Not Track” is a preference you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. We do not currently respond to, or honor, Do Not Track signals or requests from your browser.
THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES:
Some content or applications on the Website are served by third-parties, including plugin providers, content providers, and/or application providers (i.e., a link to login to your client portal directs you to a client portal hosted by a third party). These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
HOW WE USE YOUR INFORMATION:
We may collect your information for a number of reasons, specifically:
To enable you to access and use our Website;
To contact and communicate with you;
To prevent fraud;
For internal record keeping and administrative purposes;
For analytics, market research, and business development, including to operate and improve our Website;
To provide you with information about third parties that may be of interest to you;
To fulfill any other purpose for which your provide your information and consent; and/or
To comply with our legal obligations and resolve any disputes that we may have.
DISCLOSURE OF YOUR INFORMATION, GENERALLY:
We disclose Personal Information that we collect or that you provide, as described in this Privacy Policy, in the following circumstances:
To our subsidiaries and affiliates;
To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Justine Fan Psychology’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by Justine Fan Psychology about our Website users is among the assets transferred. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your Personal Information according to this Privacy Policy;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; or
With your consent.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES:
We may disclose your Personal Information to third party service providers for the purpose of enabling them to provide their services, to the extent allowed under and in compliance with applicable law, including but not limited to:
Information Technology (“IT”) service providers;
Data storage, hosting, and server providers;
Ad networks;
Analytics companies;
Error loggers;
Maintenance or problem-solving providers;
Marketing or advertising providers;
Professional advisors;
Payment systems operators; and/or
Application providers.
We may also disclose your Personal Information to third parties for the purpose of establishing, exercising, or defending our legal rights, including but not limited to:
Debt collectors;
Our legal counsel and/or prospective legal counsel; and/or
Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law.
We may disclose aggregated, anonymized, statistical data and/or non-identifying information about our users without restriction.
DISCLOSURE OF Information with Collective Service Providers
Justine Fan Psychology participates in a professional collective of independent mental health service providers who collaborate to share certain marketing and administrative services. The members of this collective (referred to as "Collective Service Providers") are not employees, contractors, or agents of Justine Fan Psychology, but are independent practitioners who operate their own separate practices.
In connection with our participation in the collective, we may share limited information about you with Collective Service Providers for the following purposes:
Marketing and Outreach. To coordinate joint marketing activities, educational events, or community outreach programs that may benefit clients seeking mental health services.
Administrative Support. To facilitate shared administrative functions such as scheduling coordination, referral management, or similar operational activities that support the delivery of quality care.
Practice Management. To support collaborative practice management activities, including quality improvement initiatives and resource sharing.
When we share your information with Collective Service Providers, we limit the disclosure to the minimum amount of information necessary to accomplish the specific purpose for which the sharing occurs. We do not share clinical treatment notes or detailed session content with Collective Service Providers except as required by law or with your specific written authorization.
All Collective Service Providers are required to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable California privacy laws, including the California Confidentiality of Medical Information Act (“CMIA”). Collective Service Providers who receive your protected health information are bound by the same privacy and security standards that apply to Justine Fan Psychology.
Where required by HIPAA, we maintain written business associate agreements (and similar agreements as required by the CMIA) with Collective Service Providers that receive protected health information. These agreements require Collective Service Providers to:
Use and disclose your information only as permitted by the agreement and applicable law.
Implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your information.
Report any unauthorized uses or disclosures of your information to us promptly.
Return or destroy your information when it is no longer needed for the purposes for which it was shared.
Collective Service Providers will not use your information to send you marketing communications about their own services or products without your separate written authorization, as required by HIPAA and California law. Sharing your information for marketing purposes that involve direct or indirect remuneration requires your prior written authorization
.Justine Fan Psychology does not sell your personal information or protected health information to Collective Service Providers or any other third parties. The sharing described in this section is for operational purposes only.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION:
We strive to provide you with choices regarding the Personal Information you provide to us. The following mechanisms should help to provide you with control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this Website may be inaccessible or not function properly.
Opt Out of Collective Information Sharing. You have the right to opt out of having your information shared with Collective Service Providers at any time. To opt out, please send an email to drjustinefan@pm.me with the subject line "Opt Out of Collective Information Sharing." Your opt-out request will be processed within 10 business days of receipt. Please note that opting out may limit our ability to provide you with information about certain collaborative events, programs, or services that may be of interest to you, but it will not affect the quality of care you receive from Justine Fan Psychology. If you opt out of collective information sharing: (a) your opt-out will remain in effect unless you contact us to revoke it; (b) your decision to opt out will not affect any information sharing that occurred before we received and processed your opt-out request; and (c) we may still share your information with Collective Service Providers if required by law, court order, or when necessary for treatment purposes with your authorization.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
ACCESSING AND CORRECTING YOUR INFORMAT
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you can review and change your Personal Information by sending us an email at drjustinefan@pm.me to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or regulatory requirement, result in fraud, or cause the information to be incorrect.
YOUR CALIFORNIA PRIVACY RIGHTS:
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your Personal Information with third parties for their own direct marketing uses. California’s “Shine the Light” Act provides that you have the right to submit a request to us at our email address in order to receive information on the categories of customer information that we shared and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please send an email message to drjustinefan@pm.me with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you in your email address in response.
Please be aware that not all information sharing is covered by the Shine the Light requirements, and only information on covered sharing will be included in our response.
DATA SECURITY:
We won’t keep Personal Information for longer than is necessary to present our Website to you or to provide our services to you.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us through the Website is secured by TLS technology, and is stored on our secure, password protected servers behind firewalls. We have implemented a restricted employee access for all of our servers containing personally identifiable information. All payment transactions will be encrypted using SSL technology through a third-party processing company.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
CHANGES TO OUR PRIVACY POLICY:
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the most recent email address provided to Justine Fan Psychology and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.